HAFAS ... Orders, updates and hotline

Service Many European railways and local traffic services have implemented their timetable information system on the base of HAFAS and sell their own versions on floppy-disk or CD-ROM to clients. On this site, we want to point out some options for orders, support, hotline and updates for these versions.

Further information can be found in our FAQ list.

Hafas German Railways AG
Online-Orders: Electronic timetable Info
Orders by mail:   DB Kommunikationstechnik GmbH
Logistikcenter - Kundenmanagement
Kriegsstraße 136
76133 Karlsruhe
Tel: (0721) 9 38 29 26
Fax: (0 69) 265 - 2 16 26
E-Mail:lc-reiseauskunftsmedien@deutschebahn.com

Hafas Swiss Federal Railways
Orders by mail:   SBB CFF FFS
Elektronische Fahrpläne
CH-9029 St. Gallen
Tel: (+41) (0) 71 / 274 66 40
email:sbb@ms-direct.ch
 

Hotline:   You can reach the support for technical problems:

Tel: (+41) 0900 / 572 145
(CHF 1,19/Min.). Mon-Fri 8:30 a.m. to noon and 1:30 to 5 p.m.

 

    You can reach additional timetable information here:

Tel.: (+41) 0900 / 300 300
(CHF 1,19/Min.). Lines are open 24 hours a day.

Hafas Austrian Federal Railways
Online-Orders:   Tollar Bürokommunikationstechnik
Tel: +43 (0) 2236 865252
Fax: +43 (0) 2236 43154
email: office@tollar.at
 

Hotline:   You can reach the hotline by
email: fahrplan@is-oebb.at

HAFAS Polish State Railways
Online-Orders: http://www.pkp.pl
 

HAFAS Zürcher Verkehrsverbund
Orders by telephone:   ZVV Contact Center
Tel: (+41) (0) 848 / 988 988

Hafas Verkehrsverbund Berlin-Brandenburg
Timetable Download:   http://www.vbbonline.de