Disruption Management with HAFAS Information Manager HIM

Reliable Information for Public Transport Passengers

The HAFAS Information Manager HIM, Hacon‘s smart solution for disruption management, provides passengers with fast and accurate information on deviations from the schedule as well as service alerts. HIM supports all possible communication channels such as trip planners, RSS feeds, Twitter, Facebook, etc.

As a rule-based editor, HIM lets transit authorities ensure that disruptions are associated with the relevant services only. This includes the location, duration and nature of the disruption. Based on schedule and real-time situation, HIM will automatically detect which services are affected and only inform those passengers. Instead of a general broadcast message, HIM ensures targeted information is shared with the affected travelers only.

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Live & Straight to the Point

  • Live editing of service alerts and messages and real-time exports to social media and GTFS feeds.

Real-time Information

  • Accurate details about disruptions guarantee compre-hensive passenger information – a true plus for travelers.

Multi-client Capability

  • Company-specific user rights can be easily defined.


  • Text and event templates guarantee a standardized message creation in multiple languages.

Easy-to-use Interface

  • Intuitive search functions facilitate smart disruption management.