New mobility app and intermodal journey planner for the Australian state of Queensland

  • Department of Transport and Main Roads (TMR) awards Siemens Mobility with the delivery of Hacon software to optimize passenger experience
  • Passengers in Queensland will be able to plan door-to-door journeys seamlessly and reliably


Hannover, May 22nd 2024. TMR, the Department of Transport and Main Roads of the Australian state of Queensland, has awarded Siemens Mobility with delivery of a new Translink mobile app and the implementation of an intermodal journey planner.

MyTranslink, the Queensland Government's official travel planning app, was launched in December 2014 and has been providing travelers in the State with information and disruption alerts ever since.  For the new mobile app, TMR is relying on from Siemens Mobility subsidiary Hacon. The goal is a state-of-the-art mobility app with a new UI/UX design.

An intermodal timetable information system based on another Hacon product, HAFAS.engine, will be integrated to orchestrate the large number of possible means of transport and connections for the passenger in a clear manner and according to individual preferences.  In addition to use in the app, it will also be used via the Translink website for timetable information and is expected to plan millions of journeys in the region every month. With Hacon technologies HAFAS.push for push notifications of relevant travel information and HAFAS.trm for targeted customer communication, TMR completes a comprehensive passenger experience.  With the new Translink app, Queenslanders will be able to plan their door-to-door journeys seamlessly and reliably, using their preferred combination of transport services. The launch of the new app is planned for July 2024.

Peter Milward, Acting Deputy Director-General Translink: "The new modern customer app is all about empowering Queenslanders to make the best decisions about how they travel around our region. We want to make choosing public transport as easy as possible and the new app will make that happen with better and more accurate travel information."

Raphaelle Guerineau, CEO Siemens Mobility Australia: "As a strong global partner in the Mobility-as-a-Service industry, Siemens Mobility will bring the best and brightest market innovations to Queensland to provide users of the new Translink app with a modern and convenient mobility solution."

Thomas Wolf, COO Hacon: "Public transport has to be offered in the most attractive and customer-oriented way possible. We achieve this with our solutions and look forward to offering the technology to Queensland public transport users in the near future."

More information about and HAFAS.engine