- The mobility service BAST – Burgenländisches Anruf-Sammeltaxi (Burgenland Call-a-Shuttle) can now be booked and dispatched via an app.
- The project involves the deployment of 60 vehicles, making it currently the largest on-demand mobility project in Austria.
Hanover, December 16, 2025. Hacon and Padam Mobility, both subsidiaries of Siemens Mobility, are supplying the BAST app, a software-as-a-service solution for the on-demand mobility project BAST, which is being implemented by Verkehrsbetriebe Burgenland GesmbH.
In the future, passengers will be able to use the BAST app to book on-demand mobility services in the region independently and conveniently. Until now, this was only possible by telephone. The app was officially launched on November 12, 2025.
The aim of the project is to digitize the AST system and expand it to cover the entire province. As part of the system expansion, the booking and dispatching systems currently in use will also be converted to a uniform, modern Software-as-a-Service (SaaS) solution.
The service complements existing public transport; for example, the on-demand services serve as feeders to regular bus routes in the mornings. The services are also integrated into the regional tariff system. With the planned deployment of 60 vehicles, it represents the largest on-demand mobility project in Austria and marks a significant step towards modern and flexible mobility solutions in Burgenland.
"With the BAST app, passengers will be able to book on-demand mobility services in the region digitally and comfortably. The service is fully integrated into the existing public transport tariff system and complements it meaningfully: the vehicles used serve, among other things, as morning feeders to regular bus routes," explains Wolfgang Werderits, Managing Director of Verkehrsbetriebe Burgenland.
"Verkehrsbetriebe Burgenland is taking the next step towards modern, climate-friendly, and citizen-oriented mobility, making public transport in Burgenland even more attractive with the BAST app. This will make mobility in Burgenland more flexible and better tailored to the needs of the local population," says Johannes Jandrisevits, Managing Director of Verkehrsbetriebe Burgenland.
As part of the project, a multi-client and multi-language capable booking and dispatch software is being provided, specially developed for demand-oriented mobility services by Hacon's sister company, Padam Mobility. The Padam Mobility Software Suite, including its associated apps, is based on a highly available system architecture that ensures 24/7 operation and the necessary support structure. BAST also integrates public transport data from Verkehrsauskunft Österreich (VAO), an intermodal timetable information system developed by Hacon, to further improve the user experience.
"The BAST app demonstrates how our software enhances passenger experience by enabling seamless intermodal door-to-door transport. The new digital offering makes sustainable mobility in Burgenland more accessible and flexible. We are grateful for the trusted partnership with Verkehrsbetriebe Burgenland in this lighthouse project for Austria," says Devina Pasta, CEO of Siemens Mobility Software.